Terms of service

Effective from: 25 Aug 2025

Welcome to Satguru Healthcare (“we”, “us”, “our”). By accessing or purchasing from www.satguruhealthcares.com, you agree to these Terms of Service. Please read them carefully.

1) Acceptance of Terms

By using this site, you confirm that you are at least 18 years old and capable of entering into a binding agreement. If you do not agree, please do not use our website.

2) Account & Accuracy of Information

  • You are responsible for maintaining the confidentiality of your account and for all activities under it.
  • Please ensure all information (name, address, phone, email) is complete and accurate.

3) Products & Medical Disclaimer

  • Our products, including Alpha 360 and  Hepta Matron, are Ayurvedic supplements intended to support general wellness.
  • They are not intended to diagnose, treat, cure, or prevent any disease.
  • Consult a qualified healthcare professional before use, especially if pregnant, nursing, under medication, or with a medical condition.

4) Pricing, Orders & Payments

  • All prices are in INR and include applicable taxes unless stated otherwise.
  • Placing an order constitutes an offer; we may accept or cancel at our discretion (e.g., for stock, pricing, or payment issues).
  • Payments are processed by secure third-party gateways. We do not store sensitive card data.

5) Shipping & Delivery

  • We ship via reputed logistics partners across India. Delivery timelines shown at checkout are estimates.
  • Tracking details are shared once the order is dispatched.

6) Returns, Refunds & Cancellations

Please refer to our Refund Policy for eligibility, timelines, and process. Order cancellations are subject to the stage of processing and our discretion.

7) Prohibited Uses

You agree not to use the site or products for any unlawful purpose, to solicit others to perform unlawful acts, to violate any international/national regulations or local ordinances, to infringe our intellectual property, to harass/abuse/defame others, to submit false information, or to upload malicious code.

8) Intellectual Property

All content on this site (text, logos, product images, graphics, and design) is owned by or licensed to Satguru Healthcare and protected by applicable IP laws. You may not copy, reproduce, or exploit any portion without our prior written consent.

9) User Content & Reviews

By posting reviews, comments, or submissions, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content for marketing or operational purposes, provided it does not include personal data beyond what you voluntarily submit.

10) Third-Party Services & Links

We may use third-party tools/services (payment gateways, analytics, couriers). Your use of such services is subject to their terms. We are not responsible for third-party websites linked from our site.

11) Errors, Inaccuracies & Omissions

Occasionally information on our site may contain typographical errors, inaccuracies, or omissions (e.g., product descriptions, pricing, availability). We reserve the right to correct and update without prior notice.

12) Warranties Disclaimer

The site and all products/services delivered to you are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by law.

13) Limitation of Liability

To the fullest extent permitted by law, Satguru Healthcare shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or products.

14) Indemnification

You agree to indemnify and hold Satguru Healthcare and our affiliates, officers, employees, and agents harmless from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

15) Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of courts in Kanpur, Uttar Pradesh.

16) Changes to Terms

We may update these Terms at any time. Continued use of our website after changes constitutes acceptance of the revised Terms.

17) Contact Us

Questions about the Terms of Service?

Email: care.satguruhealth@gmail.com
Phone/WhatsApp: +91 9936250764
Address: 3, Satguru Sadan , Banke Lal Puram Koyla Nagar , Kanpur 208011


Privacy Policy: View here